Best Practices

Compliance Resources

We provide access to a number of useful compliance resources to help practices adhere to various regulatory and legislative requirements. Take advantage of information on accessibility standards, privacy, jury duty, music in the dental office, and more!

Professional Affairs and Compliance Call Centre

Our Professional Affairs staff and Compliance Call Centre can help you with questions related to your legislative, regulatory and professional obligations as a dentist. Contact us at

Employment Guidelines for the Dental Office

The ODA’s Employment Guidelines for the Dental Office will help you understand employment issues in the dental office, from both a legal and policy perspective. From hiring to termination and everything between, learn how to navigate the various stages of the employment relationship. Develop employment contracts, agreements, and office policies and procedures by referencing sample templates.

Pandemic Recovery Toolkit

This living document helps you and your team practice safely and sustainably during the pandemic. It also gives you up-to-date clinical practices and protocols in this changing environment.

IPAC Compliance Checklist

To help you comply with current infection prevention and control standards, the ODA has developed a 10-step checklist every dentist should consider taking.

Guides for the Dental Office

Increase your awareness. To help you comply with the Occupational Health and Safety Act, we’ve developed the Guides for Dental Practices series, which includes manuals on health and safety, the Workplace Hazardous Materials Information System, radiation safety, and musculoskeletal disorders (MSD) awareness and prevention.

Inspections Modules

This series of inspection modules will help you understand and prepare for  possible inspections by public health units, the the Royal College of Dental  Surgeons of Ontario, College of Dental Hygienists of Ontario, and Ministry of Labour, Immigration, Training and Skills Development of Ontario.

Waste Management Resources

Learn best practices to stay on top of the stringent regulations around the management of waste generated by dental offices in Ontario with our waste management resources.

Cybersecurity Resources

Our cybersecurity and data-protection resources can help you create up-to-date and comprehensive policies and procedures/plans for documenting safeguards and response plans in the event of a suspected data or privacy breach.

Guidelines for Communicating Through Social Media

Maximize your reach. Having your own social media channels can be a useful tool to connect with your patients. Employ best practices and avoid common pitfalls with our Guidelines for Communicating Through Social Media.